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Video Playback black screen #3902

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Simon67855 opened this issue Nov 1, 2024 · 1 comment
Open

Video Playback black screen #3902

Simon67855 opened this issue Nov 1, 2024 · 1 comment
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- photos Relates to the Ente Photos --mobile Platform is mobile

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@Simon67855
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Simon67855 commented Nov 1, 2024

Description

Syncing from iPhone to my Pixel6 with GrapheneOS. I cannot playback any Videos from the iPhone, only black screen and audio working. Also, on my Linux Desktop using the desktop app (Linux Mint, Firefox), also same behavior.

Seems to be a codec problem going on?

.MOV, 2.1MP, 1920 X 1080, 25.15MB

Version

0.0.53

What product are you using?

Ente Photos

What platform are you using?

Mobile - iOS, Mobile - FDroid

@ua741 ua741 added --mobile Platform is mobile - photos Relates to the Ente Photos and removed triage labels Nov 5, 2024
@DD8372812
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I have similar issue:

Video made by Pixel7 with GrapheneOS , gcam
Uploaded to ente via Android app
playback on pixel7 Android app no problem

With ente application on Linux Mint 22 Wilma base: Ubuntu 24.04 noble -> black screen, audio is working
Downloading video from ente application on Mint and open with regular OS player -> playback no problem

Seems to be a problem in ente application for Linux?

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Labels
- photos Relates to the Ente Photos --mobile Platform is mobile
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