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[Linux Mint 21.3] Performance issues on login screen - delay, occasional crash, and unexpected app behavior #3953

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obliviscidare opened this issue Nov 5, 2024 · 0 comments
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@obliviscidare
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obliviscidare commented Nov 5, 2024

Description

I’m experiencing significant delays and unexpected behavior when logging into EnteAuth on Linux Mint 21.3. This issue occurs across multiple installation methods (.deb, Flatpak, and .appimage).

Expected Behavior:
After launching EnteAuth, the login screen should appear promptly, allowing for quick and responsive login without any unrelated applications opening.

Actual Behavior:

When I start EnteAuth, it takes approximately 1-2 minutes for the login screen to appear. Once visible, the app may freeze or show a “not responding” message. Choosing "Wait" allows the application to continue, but it still has significant lag in registering input.

Interestingly, when creating a new account instead of logging in, EnteAuth works smoothly without delays.

Additionally, on one occasion, another window unexpectedly opened for Ente Photos Cloud Storage, which I did not install.

Steps to Reproduce:

  1. Install EnteAuth on Linux Mint 21.3 using .deb, Flatpak, or .appimage.

  2. Attempt to log into an existing account and observe the delay and occasional unresponsive behavior.

  3. Optional: Try creating a new account to see if the performance issue is specific to the login process.

  4. Note any unexpected application behavior, like the Ente Photos Cloud Storage window opening.

Environment:

OS: Linux Mint 21.3
Installation methods tried: .deb, Flatpak, .appimage

Version

4.0.2

What product are you using?

Ente Auth

What platform are you using?

Desktop - Linux

the problem still exists in the version: 4.1.0

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