MAC OS (Intel) agent cant get is to run as a service

[WJMIES]

Hi, I am having issues with a rather old Mac mini (don't ask :) ) we cant get the agent to run as a service.
mac is using Monterey.

We are using on prem Azure Devops 2022 server I have tried the version shipped with the server & 3.220.5 from this page am I doing some thin wrong?

Error:
mac:myagent mte.build$ ./svc.sh start starting vsts.agent.azdev.Engines_Mac_intel.mac Failed: failed to load /Users/mte.build/Library/LaunchAgents/vsts.agent.azdev.Engines_Mac_intel.mac.plist
The plist file is there and was generated from the config.sh file using unattended we can run it interactively using run.sh but this isn't ideal

Installation Steps:

cd ~/Downloads/ wget https://vstsagentpackage.azureedge.net/agent/3.220.5/vsts-agent-osx-x64-3.220.5.tar.gz cd ~/ mkdir myagent cd myagent tar xzf ~/Downloads/vsts-agent-osx-x64-3.220.5.tar.gz ./config.sh --unattended --url <devOps instance> --auth pat --token <insert Token> --pool "<insert Pool name>" sudo ./svc.sh install sudo ./svc.sh start sudo ./svc.sh status

[WJMIES]

Update,
I have found that if we leave the "Desktop" session logged on the service runs and stays active as long as the "desktop" is logged on, obviously this is no an ideal situation to leave a machine even a MAC in a logged on state.

[petgus-lyko]

Having the same issue, also on a Mac mini
Install went fine

admin@machine azure-agent % ./svc.sh install
Creating launch agent in /Users/admin/Library/LaunchAgents/vsts.agent.XXXXGroup.Mac-Mini-Pool.xxxxxxx.plist
Creating /Users/admin/Library/Logs/vsts.agent.XXXXGroup.Mac-Mini-Pool.xxxxxxx
Creating /Users/admin/Library/LaunchAgents/vsts.agent.XXXXGroup.Mac-Mini-Pool.xxxxxxx.plist
Creating runsvc.sh
Creating .service
svc install complete

But then trying to start results in the error

admin@machine azure-agent % ./svc.sh start
starting vsts.agent.XXXXGroup.Mac-Mini-Pool.xxxxxxx
Failed: failed to load /Users/admin/Library/LaunchAgents/vsts.agent.XXXXGroup.Mac-Mini-Pool.xxxxxxx.plist

[petgus-lyko]

I solved it!
launchctl will not load plist when connected via SSH terminal.

See this thread
#4498